Protocom's Memo system provides Mobile Operators with the ideal platform to service customers who desire a constant and personal external presence at a fraction of the expense required for a personal assistant.

Using the Memo system, unanswered calls are diverted to Memo instead of voice-mail where one or more operators will greet and take messages on the subscribers' behalf. Memo then relays this information back to the customer as an SMS, email, and/or fax.

• Low capital costs
• Reduced operational costs for subscribers due to shared receptionist(s)
• Pre-defined message destinations and easy to use HTML interface permits fast and professional handling of calls by operators
• Scaleable from a single receptionist to a large call centre
• Memo is a mature, fault-tolerant platform with years of reliable service in active tier one telecommunications call centres
• SMPP and SMTP interface enables easy integration with existing messaging infrastructure (including IMS)

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For more information on Protocom Technology's SMS/MMS/email gateways and routers, or related messaging software for telecommunication carriers and mobile operators, please submit an enquiry or contact us.